Make Contact

'Who' Conversations

In this 3-day programme the focus is on how to have real authentic no-games conversations that build and sustain trust, transparency and understanding. Imagine if this was how everyone interacted in your organisation what could be achieved?

Who conversations are about supporting a culture of true engagement, problem solving and innovation at the level of each individual and / or team interaction.

The programme will enable participants to reflect on their current conversational practices and experience the application of new & enhanced skills through practical & engaging exercises.

“To get to our next level of greatness depends on the quality of our culture, which depends on the quality of our relationships, which depends on the quality of our conversations… Everything happens through conversation!”  

Judith E. Glaser, Founder of Conversational Intelligence

Programme Outline

  • The principles of Conversational Intelligence ®

  • Our Mind Movies

  • The Ladder of Conclusion

  • Building and Creating Trust

  • Words Create Worlds

  • Direct communication and respectful challenge

  • Questions that Explore and Open Up

  • Listen to understand & connect

  • Conversational Agility

  • Getting out of Drama

Would you like know how to find the "Who" in your conversations?

Let me show you how it works

I'm Putting 'Who' First!